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Cancellation policy
We require minimum 24-hour notice for any cancellations or changes to your scheduled appointment. Last minute cancellations or no shows leave our estheticians with empty appoinment slots. Not only does that leave the esthetician unpaid, it takes a spot that someione else may have wanted an appointment.
Any last minute cancellations or no shows will result in a 50% charge of the total cost of the service to be paid before your next appointment.
We understand that emergencies happen. In the event of an emergency, please contact us and we will do our best to accomodate you.
Late aRrival Policy
Depending on how late you arrive, the service may need to be cancelled or adjusted based on the remaining time. This is to ensure that the following treatment booked is not affected.
We appreicate your co-operation in regard to this policy.
Children in the suite
All clients must be 13 or older for any treatment. Clients under 16 years old must have parental consent for treatments.
As the suite is small, we prefer you do not bring children with you for your appointment. It could also impact the experience for you, as it is intended to be a relaxing environment. Emergencies do happen and in the event that you need to bring a child with you, please contact us before arriving.
Consultation Forms
Depending on the service you booked, you may be required to complete a form.
This form ensures that we have all the information to safely perform your service and customize it where needed. It is very important to provide the most accurate answers.
All information collected is confidential and is only ever shared with the Esthetician performing your service.
Nail Fix Policy
For Classic OPI polish, it is not intended to be a longterm application and we cannot guarantee how long it will last for each client. We will fix any chips that happen within 24 hours. You must return to fix the nail within 48 hours of the initial application.
For Gel OPI polish, it is intended to last 2-3 weeks. We will fix any chips that occur within the first week. You must return to fix the nail within the first week of the initial application.
If you have any questions about any of our policies, please contact us at 343-324-5422 or info@meadowandmistbeauty.ca
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